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News

SEF Ghana shares updates on research findings, programme launches, partnerships, and success stories that illustrate progress toward higher service standards. News content highlights practical insights, industry impact, and opportunities for collaboration across Ghana’s service sectors. Stay informed about upcoming initiatives and industry developments shaping Ghana’s hospitality and tourism landscape.
10
Nov
2025

Government policies key to raising customer service standards in tourism

News snippet

Caleb Kofie of the Service Excellence Foundation emphasizes that government policies and regulations are essential for elevating customer service in Ghana's tourism sector, enabling the country to compete globally with destinations like Rwanda.

GNA.org / Hafsa Obeng
Government policies key to raising customer service standards in tourism
News & media
08
Apr
2025

Book Launch in commemoration of the late Kofi Anan

News snippet

Mr. Caleb Kofie coordinated the book launch at the Kofi Annan International Peacekeeping Centre in Teshie - Accra.

Book Launch in commemoration of the late Kofi Anan
News & media
14
Jan
2025

Launch of a our new logo

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After some hard work and lots of design revisions, we are proud to launch the our new logo.

SEF Colours and Hands Across the Globe: Symbolic of our service commitment, shared responsibility and global inclusivity to humanity through partnership and collaboration from diverse backgrounds, culture, ethnicity, race etc in Ghana, Africa and Beyond.

Black Star and Olive Branch: Symbolic of the origin of S.E.F. - GHANA , Pan-Africanism and leadership commitment to maintaining the highest standards of service as the Benchmark of excellence to the world.

Launch of a our new logo
General
17
Oct
2024

4th NAKOFEST Leadership Summit

News snippet

Africa: Ghana’s Tourism Sector Hosts 4th NAKOFEST Leadership Summit at Labadi Beach Hotel Focusing on Mental Health in Hospitality

Open external link
4th NAKOFEST Leadership Summit
Events
14
Oct
2024

Tourism and Hospitality industry marks World Mental Health Day

News snippet

The Service Excellence Foundation (SEF) hosted the fourth NAKOFEST hospitality leadership summit in Accra, focusing on mental health's role in business growth. The event, coinciding with World Mental Health Day, emphasized open dialogue and support for employees' wellbeing.

Open external link
Tourism and Hospitality industry marks World Mental Health Day
Events
11
Sep
2023

Ghana stands ready for the 1st ICE Awards 2023

News snippet

Ghana stands ready for the 1st Industry Customer Service Excellence Awards 2023.

Happy Ghana
Ghana stands ready for the 1st ICE Awards 2023
Events